About Us

IT support for local businesses

E-Tech Solutions specialises in providing high quality and cost effective IT Support to Small and Medium Enterprises (SMEs) within North East Lincolnshire and surrounding areas. Whether you have a one-off IT support issue or you require an on-going IT maintenance contract, we can help.

Our engineers have over 90 years of combined experience delivering IT support, both within the private and public sectors. We are partnered with Microsoft, Cisco, Dell Zxyel, HP and many other world-wide companies allowing us to offer competitive pricing and full support for a wide range of products.

Our fully managed IT Support service even helps prevent problems before they occur, saving you time and money. Our advanced remote IT Support technology enables us to potentially resolve your computer problems within minutes or we can provide face to face help and advice from one of our fully qualified IT technical specialists.

E-Tech Solutions support packages are designed around the needs of companies without an in-house IT Support Function. Our IT consultants take on the responsibility of ensuring that your IT systems remain functional. This allows you as a business to remain focused on your core activities.

You can choose between remote only support, full on-site IT support or a mixture of both. You can purchase hourly, daily or contract support, whichever is best suited to your particular needs.

If you have any problems, or would like to discuss your specific IT requirements, please don’t hesitate to contact us.

Using E-tech Solutions is like having your own dedicated IT support department ready to help at any time, but without the usual associated high costs. E-tech offer support rates for Hourly, Daily, Fixed Price Installations and Yearly Service level Agreements (SLA’s).

IT Support services
Data backup solutions
VoIP systems

Meet the Team

Here at E-Tech we have a wealth of knowledge and youth, with over 90 years combined experience in delivering IT support to both the public and private sectors.

We are a fully trained and professional local company delivering friendly and down to earth IT Support to local business, from two-man teams to large multi-national offices.

Rob Andrews

Managing Director, Senior Technicial Specialist

Rob has worked in the IT industry for over 30 years, starting as a C programmer writing commercial software, moving on to a support role where he has worked for the rest of his career. Rob specialises in Microsoft Small Business Server and Microsoft Exchange Server but is also experienced and qualified in a host of other Microsoft products.

Paul McDonald

Product and service director

Paul has worked in the pubic and private sectors for over 35 years with experience in product delivery, Business improvement through the implementation of technology. Paul has worked as head of IT and telecoms for NELC as well as Multi national Companies and world wide charities .

Jess Horsfall

Service desk Manager

Jess started with E-tech back in 2018 as a Microsoft apprentice where she went on to excel as a IT professional. Jess Moved on in 2020 but after a short spell working for a multi National company as an IT professional she has returned to manage the E-tech Service desk

James Austin

Apprentice IT Support Officer

James joined us in mid 2020 and is in his first year as a Microsoft apprentice to become a qualified MCP

John Westerman

Service desk technician

John has worked within IT Service desk role for decades for both the Public sector and private sector.

Allan Stainforth

Apprentice Technical Specialist

Allan has joined E-Tech in an apprentice role whilst completing a networking and programming apprenticeship.

Holly Andrews

Receptionist, Admnistration

Holly is one of two receptionists who are responsible for taking the 1st line calls and logging support jobs on our service desk. Holly successfully completed a Degree from Stafford University in 2016.

Coming Soon

IT Support Specialist

This post has been Filled and the successful candidates information will follow shortly..

Elisabeth Mann

Accounts & Finance Manager

Lizzie has joined us in 2018 after working as an office manager for many years in the commercial sector.

Kathy Quinn

Marketing Manager

Kathy joined E-Tech in 2019 and works as the Marketing Manager.


Counter Assistant

Yumi is the newest addition to the team and is here to meet and greet all our customers

Apprentice IT Support

Apprentice IT Support

Post to be filled shortly