Privacy policy

Date edited: 07/08/2018

This Privacy Policy describes how E-Tech Solutions collect personal information through this website. E-Tech Solutions holds personal data related to our Helpdesk/support desk. The personal data is logged through our website when a new register form has been completed. Personal that E-Tech Solutions collect is displayed below.

Definitions and Interpretations

Personal Data/personal details/personal information” is any form of data/information relating to an identified or identifiable natural person, Identifiers such as names, identification numbers, location data or online identifiers. In this case, it means personal data that you have given to us via this website.

“we/us/our” means E-Tech Solutions, a company registered in England under company 8340968 our registered address 64 King Edward Street, Grimsby, DN31 3JP.

Links to other websites

Our website contains links to other websites, which displays the Website projects that have been completed by E-Tech Solutions. We recommend that you read the privacy policy of the website before entering any personal details. Once The link has been selected we have no control over how your personal data is stored or collected through a different company’s website.

Your Rights

  • The right to be informed about our collection methods and use of personal data.
  • The right to access personal information we hold about you.
  • The right to rectification if any personal data we hold about you is incorrect or incomplete you have the right to alter this information.
  • The right to erasure commonly known as the right to be forgotten. The right to ask us to delete any personal data we hold about you.
  • The right to restrict processing you can request to stop the processing of your personal data.
  • The right to data portability (obtaining a copy of your personal data to reuse with another service or organisation).
  • The right to object us from using your personal data for specific processing activities.
  • The right to automated decision making and profiling

What personal information we hold

  • Company name
  • Username
  • Contact Name
  • Contact address (including postcode)
  • Telephone number
  • Contact email address
  • Company Website
  • Devices and Technology, you use.

How we use your Personal Data

  • To respond to enquiries regarding our products and services.
  • To receive and manage customer payments.
  • To develop and manage products, applications and websites.
  • To respond to complaints within a specific time.
  • To process job applications (including C. V’s, cover notes and work experience).
  • To respond to support tickets that have been logged on our help desk.

Our reasons for processing

  • You have provided your consent.
  • To achieve a contract or Service Level Agreement.
  • Our legal obligation.
  • Legitimate interests.

Legitimate interests

  • Developing applications, products and websites.
  • Managing and updating our records when necessary.
  • Informing customer about services that may benefit their business.
  • Informing customers about changes to our services.
  • Requesting for consent to contact you if required.
  • Complying with regulations that apply to us.

How do we collect personal information

  • If you enquire about our products and services.
  • Through emails, letters or during phone calls.
  • If you have applied for a job or work experience.
  • If you have made a complaint.
  • If you have registered to our helpdesk.
  • If a contract or SLA has been signed by both parties.

How can you access your personal information?

You have the right to ask for a copy of any of your personal data held by us. The General Data Protection Regulation states that we cannot charge a fee and have one month to respond to an access request. Please contact us for more details at

Contacting us

If you have any questions about our website or privacy policy, please get in contact by emailing us at or by telephone on 01472 426444 or by post at 64 King Edward Street, Grimsby, DN31 3JP.

Changes to our privacy Policy

We may change this privacy policy from time to time to comply with any changes in the Law. Any changes will be posted immediately on our website. We advise you to check this page regularly to keep up to date.